Question 1

How long does a typical shoot take?

Accepted Answer

For most product shoots, we deliver within 2-3 business days for standard packages. Rush delivery (1 day) is available for Professional and Enterprise plans.

Question 2

Do I need to send products to you?

Accepted Answer

Yes, for most shoots we require you to ship products to our studio. We provide a detailed shipping guide upon booking. On-location shoots are available for larger projects.

Question 3

What format do I receive my images in?

Accepted Answer

You receive high-resolution JPEG files (and PNG if needed) optimized for web and print. Images are delivered via secure cloud link.

Question 4

Can you match my existing product photos?

Accepted Answer

Absolutely. We can match lighting, angles, and style of your current imagery for consistent branding across your catalog.

Question 5

Do you offer retouching services?

Accepted Answer

Yes, all packages include basic retouching. Professional and Enterprise plans include full retouching—removing imperfections, color correction, and optimization for e-commerce.

Frequently Asked Questions